Affected services:

  • Student Records via the Portal
  • Student Records Desktop Application
  • Business Objects

Essential updates to Banner / Student Records System (Tuesday 23rd June 2020)

Scheduled for Tuesday 23rd June 2020 at 06:00 (London)

Schedule/description of work

The Banner / Student Records System will undergo essential updates to provide new and improved functionality, that will include changes required for the delivery of the next HESA Student return. The changes that you will notice on AppNav are: • The search box has been amended and now includes an option for Direct Navigation; Direct Navigation is the replacement for the Banner 8 Go To box. • The addition of a Favourite Pages section; this allows you to create a favourites list. • A new Personal Preferences section; here you can manage additional options in AppNav, such as having a Sign Out confirmation page, Preferred initial page, Search or Direct Navigation preference, and how you want to sort returned search lists. Please see the updated Navigating Banner 9 Guide available at for further details on improvements made to AppNav. The update will take place between 6am – 9am on Tuesday 23rd June 2020. During this time user access will be restricted. We do expect the system to be back by 9am, but if problems are encountered then it may be later. Please monitor the IT Service Status page ( and if you have any questions or comments they should be directed to

Scheduled start time
June 23, 2020 06:00
3 hours