Issue & Maintenance History

Issue

There is currently an issue receiving phones calls via our contact centres from July 03, 2020

Maintenance

Essential maintenance on the Portal from June 25, 2020

Maintenance

Essential updates to Banner / Student Records System (Tuesday 23rd June 2020) from June 23, 2020

Maintenance

Business Objects/Data Warehouse Server upgrade Friday 19th - Saturday 20th from June 19, 2020

Issue

GOEsend - Account synchronisation issues from June 18, 2020

Issue

Workrite Accident Reporting - Account synchronisation issues from June 16, 2020

Issue

Mentimeter - Account synchronisation issues from June 16, 2020

Maintenance

Essential maintenance on LibrarySearch from April 28, 2020

Issue

There is currently an issue with Turnitin from April 21, 2020

Maintenance

Horizon (HR-Self Service) will be down from 21:00 this evening (17/04/2020) to 09:00 tomorrow. from April 17, 2020

Issue

The IT Service Desk is now working remotely, but still taking calls and answering emails. If you are having trouble working remotely, please have a look at our Working Remotely pages at https://www.gre.ac.uk/it-and-library/remote-access from March 16, 2020

Issue

Moodle service suffering intermittent availability from March 06, 2020

Issue

There is currently an intermittent issues with Office 365 from February 25, 2020

Issue

Moodle is currently unavailable from February 23, 2020

Maintenance

The Horizon HR system will be temporarily unavailable this weekend, due to essential upgrades. from February 21, 2020

Maintenance

Essential updates to Banner / Student Records System on Tuesday 4th February 2020 from February 04, 2020

Issue

There are currently issues with some staff accessing Outlook from January 28, 2020

Maintenance

Banner / Student Records System Upgrade from January 14, 2020

Issue

Moodle is running slowly from January 13, 2020

Maintenance

Panopto: Scheduled Maintenance from January 04, 2020

Maintenance

Turnitin: Scheduled Maintenance from January 04, 2020

Issue

There is currently an issue with Business Objects from December 02, 2019

Issue

Business Objects is currently unavailable from November 25, 2019

Issue

There is currently an issue with Outlook from November 14, 2019

Issue

There has been a power outage across all Greenwich Campus buildings. from November 04, 2019